Do you have a problem from being exposed to cold temperatures?
This could include problems like frostbite or hypothermia.
How old are you?
Less than 12 years
Less than 12 years
12 years or older
12 years or older
Are you male or female?
- If you are transgender or non-binary, choose the sex that matches the body parts (such as ovaries, testes, prostate, breasts, penis, or vagina) you now have in the area where you are having symptoms.
- If your symptoms aren’t related to those organs, you can choose the gender you identify with.
- If you have some organs of both sexes, you may need to go through this triage tool twice (once as "male" and once as "female"). This will make sure that the tool asks the right questions for you.
Did you pass out completely (lose consciousness)?
If you are answering for someone else: Is the person unconscious now?
(If you are answering this question for yourself, say no.)
Are you back to your normal level of alertness?
After passing out, it's normal to feel a little confused, weak, or light-headed when you first wake up or come to. But unless something else is wrong, these symptoms should pass pretty quickly and you should soon feel about as awake and alert as you normally do.
Yes
Has returned to normal after loss of consciousness
No
Has returned to normal after loss of consciousness
Did the loss of consciousness occur during the past 24 hours?
Yes
Loss of consciousness in past 24 hours
No
Loss of consciousness in past 24 hours
Hypothermia is an abnormally low body temperature. It occurs when the body gets cold and starts losing heat faster than it can make heat.
Yes
Symptoms of severe hypothermia
No
Symptoms of severe hypothermia
Yes
Symptoms of cold-injured skin
No
Symptoms of cold-injured skin
Does the skin feel hard and stiff like a block of wood?
Yes
Skin feels hard and stiff
No
Skin feels hard and stiff
Have you tried rewarming the skin for more than 1 hour?
You can warm small areas by blowing warm air on them, tucking them inside clothing, or putting them in warm water.
Yes
Rewarming for more than 1 hour
No
Rewarming for more than 1 hour
Do you still have symptoms even though you have tried to rewarm the area?
Yes
Symptoms have persisted despite rewarming
No
Symptoms have improved with rewarming
Have you had any new vision changes or problems with your eyes?
These could be caused by sunlight reflected off the snow. It may be 6 to 8 hours after exposure before you notice any problems.
Yes
Changes to eyes or vision
No
Changes to eyes or vision
Do you have any eye pain?
How bad is the pain on a scale of 0 to 10, if 0 is no pain and 10 is the worst pain you can imagine?
8 to 10: Severe pain
Severe pain
5 to 7: Moderate pain
Moderate pain
1 to 4: Mild pain
Mild pain
Have you had any new vision changes?
These could include vision loss, double vision, or new trouble seeing clearly.
Does light make your eyes hurt?
Does the light hurt so much that you have trouble opening your eyes?
Yes
Hard to open eyes because of discomfort with light
No
Hard to open eyes because of discomfort with light
Yes
Repeated episodes of cold temperature sensitivity
No
Repeated episodes of cold temperature sensitivity
Many things can affect how your body responds to a symptom and what kind of care you may need. These include:
- Your age. Babies and older adults tend to get sicker quicker.
- Your overall health. If you have a condition such as diabetes, HIV, cancer, or heart disease, you may need to pay closer attention to certain symptoms and seek care sooner.
- Medicines you take. Certain medicines, such as blood thinners (anticoagulants), medicines that suppress the immune system like steroids or chemotherapy, or natural health products can cause symptoms or make them worse.
- Recent health events, such as surgery or injury. These kinds of events can cause symptoms afterwards or make them more serious.
- Your health habits and lifestyle, such as eating and exercise habits, smoking, alcohol or drug use, sexual history, and travel.
Try Home Treatment
You have answered all the questions. Based on your answers, you may be able to take care of this problem at home.
- Try home treatment to relieve the symptoms.
- Call your doctor if symptoms get worse or you have any concerns (for example, if symptoms are not getting better as you would expect). You may need care sooner.
Pain in adults and older children
- Severe pain (8 to 10): The pain is so bad that you can't stand it for more than a few hours, can't sleep, and can't do anything else except focus on the pain.
- Moderate pain (5 to 7): The pain is bad enough to disrupt your normal activities and your sleep, but you can tolerate it for hours or days. Moderate can also mean pain that comes and goes even if it's severe when it's there.
- Mild pain (1 to 4): You notice the pain, but it is not bad enough to disrupt your sleep or activities.
Pain in children under 3 years
It can be hard to tell how much pain a baby or toddler is in.
- Severe pain (8 to 10): The pain is so bad that the baby cannot sleep, cannot get comfortable, and cries constantly no matter what you do. The baby may kick, make fists, or grimace.
- Moderate pain (5 to 7): The baby is very fussy, clings to you a lot, and may have trouble sleeping but responds when you try to comfort him or her.
- Mild pain (1 to 4): The baby is a little fussy and clings to you a little but responds when you try to comfort him or her.
Early symptoms of hypothermia may include:
- Shivering.
- Cold, pale, or blue-grey skin.
- Clumsy movements.
- Poor judgment and a lack of interest in or concern about what's going on.
- Not speaking clearly.
old injury to the skin may cause:
- Severe pain.
- Numbness, tingling, or a prickly feeling.
- Hard, stiff, shiny, or rubbery skin.
- Cold, pale, white, pink-purple, or blue-grey skin.
- Blisters or sores.
Low body temperature means:
- In an adult or older child, 35 °C (95 °F) or lower.
- In a baby, 36.1 °C (97 °F) or lower. Rectal temperatures are the most accurate.
Some people's skin is very sensitive to cold temperatures and reacts abnormally. For example:
- The fingers, toes, nose, or ears may turn pale or white. Later they may turn blue.
- These areas may feel numb and tingly and feel very cold to the touch.
- As the areas warm, they may turn red and start to throb.
Symptoms of severe hypothermia may include:
- Stumbling and having trouble walking.
- Weakness, confusion, or extreme sleepiness.
- Slow, shallow breathing.
- Slow or uneven pulse.
- Passing out.
Call 911 Now
Based on your answers, you need emergency care.
Call 911 or other emergency services now.
Sometimes people don't want to call 911. They may think that their symptoms aren't serious or that they can just get someone else to drive them. Or they might be concerned about the cost. But based on your answers, the safest and quickest way for you to get the care you need is to call 911 for medical transport to the hospital.
Seek Care Now
Based on your answers, you may need care right away. The problem is likely to get worse without medical care.
- Call your doctor now to discuss the symptoms and arrange for care.
- If you cannot reach your doctor or you don't have one, seek care in the next hour.
- You do not need to call an ambulance unless:
- You cannot travel safely either by driving yourself or by having someone else drive you.
- You are in an area where heavy traffic or other problems may slow you down.
Seek Care Today
Based on your answers, you may need care soon. The problem probably will not get better without medical care.
- Call your doctor today to discuss the symptoms and arrange for care.
- If you cannot reach your doctor or you don't have one, seek care today.
- If it is evening, watch the symptoms and seek care in the morning.
- If the symptoms get worse, seek care sooner.
Make an Appointment
Based on your answers, the problem may not improve without medical care.
- Make an appointment to see your doctor in the next 1 to 2 weeks.
- If appropriate, try home treatment while you are waiting for the appointment.
- If symptoms get worse or you have any concerns, call your doctor. You may need care sooner.