How old are you?
Less than 12 years
Less than 12 years
12 years or older
12 years or older
Are you male or female?
- If you are transgender or non-binary, choose the sex that matches the body parts (such as ovaries, testes, prostate, breasts, penis, or vagina) you now have in the area where you are having symptoms.
- If your symptoms aren’t related to those organs, you can choose the gender you identify with.
- If you have some organs of both sexes, you may need to go through this triage tool twice (once as "male" and once as "female"). This will make sure that the tool asks the right questions for you.
Have you been bitten or stung by an insect or spider?
Yes
Insect or spider bite or sting
No
Insect or spider bite or sting
This is more likely if you have had a bad reaction to something in the past.
Yes
Possible severe allergic reaction (anaphylaxis)
No
Possible severe allergic reaction (anaphylaxis)
Do you feel light-headed or dizzy, like you are going to faint?
It's normal for some people to feel a little light-headed when they first stand up. But anything more than that may be serious.
Are you bleeding now?
Yes
Abnormal bleeding now present
No
Abnormal bleeding now present
Are there red streaks leading away from the area or pus draining from it?
Do you have diabetes, a
weakened immune system, peripheral arterial disease, or any surgical hardware in the area?
"Hardware" includes things like artificial joints, plates or screws, catheters, and medicine pumps.
Yes
Diabetes, immune problems, peripheral arterial disease, or surgical hardware in affected area
No
Diabetes, immune problems, peripheral arterial disease, or surgical hardware in affected area
Do you think you may have a fever?
Did you take your temperature?
How high is the fever? The answer may depend on
how you took the temperature.
NOTE: Most people have an average body temperature of about 37°C (98.6°F). But it can vary by a degree or more and still be considered normal. If a low body temperature is the only symptom, it’s usually not something to worry about. But be sure to watch for other symptoms.
High: 40°C (104°F) or higher, oral
High fever: 40°C (104°F) or higher, oral
Moderate: 38°C (100.4°F) to 39.9°C (103.9°F), oral
Moderate fever: 38°C (100.4°F) to 39.9°C (103.9°F), oral
Mild: 37.9°C (100.3°F) or lower, oral
Mild fever: 37.9°C (100.3°F) or lower, oral
How high do you think the fever is?
Moderate
Feels fever is moderate
Mild or low
Feels fever is mild
How long have you had a fever?
Less than 2 days (48 hours)
Fever for less than 2 days
At least 2 days but less than 1 week
Fever for at least 2 days but less than 1 week
1 week or more
Fever for 1 week or more
Do you have a rash that looks like a sunburn?
Do you have a health problem or take medicine that
weakens your immune system?
Yes
Disease or medicine that causes immune system problems
No
Disease or medicine that causes immune system problems
Yes
Symptoms of serious illness
No
Symptoms of serious illness
Yes
Sudden appearance of red or purple spots or bruising
No
Sudden appearance of red or purple spots or bruising
Does the rash cover:
A rash that covers most of the body is on both sides of the body and on most of the legs, arms, back, or belly. A rash in one area may be just one small patch. Or it may be two or three small patches that cover a small area.
Most of the body?
Rash is all over the body
Or is it in one area?
Rash is in one area of the body
Is the rash a red, peeling rash that leaves very large areas raw and oozing fluid?
Yes
Red, peeling rash with large areas that are raw and ooze fluid
No
Red, peeling rash with large areas that are raw and ooze fluid
Do you have a sore throat?
Certain illnesses can cause a rash and a sore throat. You may need to be seen sooner if you have both.
Are there sores or a rash in the genital area, inside the mouth or nose, or in the eyes?
Yes
Rash or sores in the genital area, mouth, nose, or eyes
No
Rash or sore in the genital area, mouth, nose, or eyes
Have you had a skin sore or ulcer for more than a week?
Yes
Skin sore or ulcer for more than 1 week
No
Skin sore or ulcer for more than 1 week
Do you have a new rash in the shape of a band or a strip on just one side of the body?
Yes
New band-shaped rash on one side
No
New band-shaped rash on one side
Do you think that a
medicine or a vaccine could be causing the rash?
Think about whether the rash appeared after you began using a new medicine or a higher dose of a medicine. Or did it start after you got a shot or vaccine?
Yes
Medicine may be causing rash
No
Medicine may be causing rash
Is the itching severe?
Severe means that you are scratching so hard that your skin is cut or bleeding.
Has the itching interfered with sleeping or normal activities for more than 2 days?
Yes
Itching has disrupted sleep or normal activities for more than 2 days
No
Itching has disrupted sleep or normal activities for more than 2 days
Have you had the rash for more than 2 weeks?
Yes
Rash for more than 2 weeks
No
Rash for more than 2 weeks
Many things can affect how your body responds to a symptom and what kind of care you may need. These include:
- Your age. Babies and older adults tend to get sicker quicker.
- Your overall health. If you have a condition such as diabetes, HIV, cancer, or heart disease, you may need to pay closer attention to certain symptoms and seek care sooner.
- Medicines you take. Certain medicines, such as blood thinners (anticoagulants), medicines that suppress the immune system like steroids or chemotherapy, or natural health products can cause symptoms or make them worse.
- Recent health events, such as surgery or injury. These kinds of events can cause symptoms afterwards or make them more serious.
- Your health habits and lifestyle, such as eating and exercise habits, smoking, alcohol or drug use, sexual history, and travel.
Try Home Treatment
You have answered all the questions. Based on your answers, you may be able to take care of this problem at home.
- Try home treatment to relieve the symptoms.
- Call your doctor if symptoms get worse or you have any concerns (for example, if symptoms are not getting better as you would expect). You may need care sooner.
Sudden tiny red or purple spots or sudden bruising may be early symptoms of a serious illness or bleeding problem. There are two types.
Petechiae (say "puh-TEE-kee-eye"):
- Are tiny, flat red or purple spots in the skin or the lining of the mouth.
- Do not turn white when you press on them.
- Range from the size of a pinpoint to the size of a small pea and do not itch or cause pain.
- May spread over a large area of the body within a few hours.
- Are different than tiny, flat red spots or birthmarks that are present all the time.
Purpura (say "PURR-pyuh-ruh" or "PURR-puh-ruh"):
- Is sudden, severe bruising that occurs for no clear reason.
- May be in one area or all over.
- Is different than the bruising that happens after you bump into something.
If you're not sure if a fever is high, moderate, or mild, think about these issues:
With a high fever:
- You feel very hot.
- It is likely one of the highest fevers you've ever had. High fevers are not that common, especially in adults.
With a moderate fever:
- You feel warm or hot.
- You know you have a fever.
With a mild fever:
- You may feel a little warm.
- You think you might have a fever, but you're not sure.
Temperature varies a little depending on how you measure it. For adults and children age 12 and older, these are the ranges for high, moderate, and mild, according to how you took the temperature.
Oral (by mouth) temperature
- High: 40 °C (104 °F) and higher
- Moderate: 38 °C (100.4 °F) to 39.9 °C (103.9 °F)
- Mild: 37.9 °C (100.3 °F) and lower
A forehead (temporal) scanner is usually 0.3° C (0.5° F) to 0.6° C (1° F) lower than an oral temperature
Ear temperature
- High: 40.6 °C (105 °F) and higher
- Moderate: 38.6 °C (101.4 °F) to 40.5 °C (104.9 °F)
- Mild: 38.3 °C (101 °F) and lower
Armpit (axillary) temperature
- High: 39.5° C (103° F) and higher
- Moderate: 37.5 °C (99.5 °F) to 39.4 °C (102.9 °F)
- Mild: 37.4° C (99.4° F) and lower
Certain health conditions and medicines weaken the immune system's ability to fight off infection and illness. Some examples in adults are:
- Diseases such as diabetes, cancer, heart disease, and HIV/AIDS.
- Long-term alcohol and drug problems.
- Steroid medicines, which may be used to treat a variety of conditions.
- Chemotherapy and radiation therapy for cancer.
- Other medicines used to treat autoimmune disease.
- Medicines taken after organ transplant.
- Not having a spleen.
Abnormal bleeding means any heavy or frequent bleeding or any bleeding that is not normal for you. Examples of abnormal bleeding include:
- Nosebleeds.
- Vaginal bleeding that is different (heavier, more frequent, at a different time of month) than what you are used to.
- Rectal bleeding and bloody stools.
- Bloody or pink urine.
- Gums that bleed easily when you eat or gently brush your teeth.
When you have abnormal bleeding in one area of your body, it's important to think about whether you have been bleeding anywhere else. This can be a symptom of a more serious health problem.
Symptoms of serious illness may include:
- A severe headache.
- A stiff neck.
- Mental changes, such as feeling confused or much less alert.
- Extreme fatigue (to the point where it's hard for you to function).
- Shaking chills.
Symptoms of infection may include:
- Increased pain, swelling, warmth, or redness in or around the area.
- Red streaks leading from the area.
- Pus draining from the area.
- A fever.
Shock is a life-threatening condition that may quickly occur after a sudden illness or injury.
Adults and older children often have several symptoms of shock. These include:
- Passing out (losing consciousness).
- Feeling very dizzy or light-headed, like you may pass out.
- Feeling very weak or having trouble standing.
- Not feeling alert or able to think clearly. You may be confused, restless, fearful, or unable to respond to questions.
Many prescription and non-prescription medicines can cause a rash. A few common examples are:
- Antibiotics.
- ASA, ibuprofen (Advil, Motrin), and naproxen (Aleve).
- Pain medicines, such as codeine.
- Seizure medicines.
Symptoms of a severe allergic reaction (anaphylaxis) may include:
- The sudden appearance of raised, red areas (hives) all over the body.
- Rapid swelling of the throat, mouth, or tongue.
- Trouble breathing.
- Passing out (losing consciousness). Or you may feel very light-headed or suddenly feel weak, confused, or restless.
- Severe belly pain, nausea, vomiting, or diarrhea.
A severe reaction can be life-threatening. If you have had a bad allergic reaction to a substance before and are exposed to it again, treat any symptoms as an emergency. Even if the symptoms are mild at first, they may quickly become very severe.
Seek Care Today
Based on your answers, you may need care soon. The problem probably will not get better without medical care.
- Call your doctor today to discuss the symptoms and arrange for care.
- If you cannot reach your doctor or you don't have one, seek care today.
- If it is evening, watch the symptoms and seek care in the morning.
- If the symptoms get worse, seek care sooner.
Make an Appointment
Based on your answers, the problem may not improve without medical care.
- Make an appointment to see your doctor in the next 1 to 2 weeks.
- If appropriate, try home treatment while you are waiting for the appointment.
- If symptoms get worse or you have any concerns, call your doctor. You may need care sooner.
Seek Care Now
Based on your answers, you may need care right away. The problem is likely to get worse without medical care.
- Call your doctor now to discuss the symptoms and arrange for care.
- If you cannot reach your doctor or you don't have one, seek care in the next hour.
- You do not need to call an ambulance unless:
- You cannot travel safely either by driving yourself or by having someone else drive you.
- You are in an area where heavy traffic or other problems may slow you down.
Call 911 Now
Based on your answers, you need emergency care.
Call 911 or other emergency services now.
Sometimes people don't want to call 911. They may think that their symptoms aren't serious or that they can just get someone else to drive them. Or they might be concerned about the cost. But based on your answers, the safest and quickest way for you to get the care you need is to call 911 for medical transport to the hospital.
Insect Bites and Stings and Spider Bites
Tick Bites
Rash, Age 11 and Younger