Do you have a sore throat?
This also includes symptoms like hoarseness or a lump in the throat.
How old are you?
Less than 3 months
Less than 3 months
3 to 5 months
3 to 5 months
6 months to less than 3 years
6 months to less than 3 years
3 to 11 years
3 to 11 years
12 years or older
12 years or older
Are you male or female?
- If you are transgender or non-binary, choose the sex that matches the body parts (such as ovaries, testes, prostate, breasts, penis, or vagina) you now have in the area where you are having symptoms.
- If your symptoms aren’t related to those organs, you can choose the gender you identify with.
- If you have some organs of both sexes, you may need to go through this triage tool twice (once as "male" and once as "female"). This will make sure that the tool asks the right questions for you.
Do you have an injury to your mouth or teeth?
Yes
Injury to mouth or teeth
No
Injury to mouth or teeth
Do you think that a problem with your mouth (such as a sore or an infection) is causing the sore throat?
Yes
Mouth problem may be causing sore throat
No
Mouth problem may be causing sore throat
Does your baby seem sick?
A sick baby probably will not be acting normally. For example, the baby may be much fussier than usual or not want to eat.
How sick do you think your baby is?
Extremely sick
Baby is very sick (limp and not responsive)
Sick
Baby is sick (sleepier than usual, not eating or drinking like usual)
Would you describe the breathing problem as
severe, moderate, or mild?
Severe
Severe difficulty breathing
Moderate
Moderate difficulty breathing
Mild
Mild difficulty breathing
Moderate
Moderate dehydration
Yes
Drooling and unable to swallow
No
Drooling and unable to swallow
Is your child having trouble breathing (more than a stuffy nose)?
Yes
Difficulty breathing more than stuffy nose
No
Difficulty breathing more than stuffy nose
Would you describe the breathing problem as
severe, moderate, or mild?
Severe
Severe difficulty breathing
Moderate
Moderate difficulty breathing
Mild
Mild difficulty breathing
Is your child's ability to breathe:
Getting worse?
Breathing problems are getting worse
Staying about the same (not better or worse)?
Breathing problems are unchanged
Getting better?
Breathing problems are getting better
Is your child's ability to breathe:
Quickly getting worse (within minutes or hours)?
Breathing problems are quickly worsening
Slowly getting worse (over days)?
Breathing problems are slowly worsening
Staying about the same (not better or worse)?
Breathing problems are unchanged
Getting better?
Breathing problems are getting better
Does your child have a chronic health problem that affects his or her breathing, such as asthma?
A breathing problem may be more of a concern if your child normally does not have breathing problems.
Yes
Has chronic breathing problems
No
Has chronic breathing problems
Is the problem your child is having right now different than what you are used to?
Yes
Breathing problem is different than usual symptoms
No
Breathing problem is different than usual symptoms
Does your child make a harsh, high-pitched sound when he or she breathes in?
This often occurs with a loud cough that sounds like a barking seal.
Yes
Harsh, high-pitched sound when breathing
No
Harsh, high-pitched sound when breathing
Yes
Suddenly drooling and unable to swallow
No
Suddenly drooling and unable to swallow
Are you having
trouble breathing (more than a stuffy nose)?
Yes
Difficulty breathing more than a stuffy nose
No
Difficulty breathing more than a stuffy nose
Would you describe the problem as
severe, moderate, or mild?
Severe
Severe difficulty breathing
Moderate
Moderate difficulty breathing
Mild
Mild difficulty breathing
Is your ability to breathe:
Quickly getting worse (within minutes or hours)?
Breathing problems are quickly worsening
Slowly getting worse (over days)?
Breathing problems are slowly worsening
Staying about the same (not better or worse)?
Breathing problems are unchanged
Getting better?
Breathing problems are getting better
Do you have a chronic health problem that affects your breathing, such as asthma, allergies, or COPD?
A breathing problem may be more of a concern if you normally do not have breathing problems.
Yes
Has chronic breathing problems
No
Has chronic breathing problems
Are the breathing problems you're having right now different than what you are used to?
Yes
Breathing problem is different than usual symptoms
No
Breathing problem is different than usual symptoms
Are the symptoms severe, moderate, or mild?
Moderate
Moderate dehydration
Are you having trouble drinking enough to replace the fluids you've lost?
Little sips of fluid usually are not enough. You need to be able to take in and keep down plenty of fluids.
Yes
Unable to maintain fluid intake
No
Able to maintain fluid intake
Do you think your baby has a fever?
Did you take your child's temperature?
This is the only way to be sure that a baby this age does not have a fever. If you don't know the temperature, it's safest to assume the baby has a fever and needs to be seen by a doctor. Any problem that causes a fever at this age could be serious. Rectal temperatures are the most accurate. Taking an axillary (armpit) temperature is also an option.
Is it 38°C (100.4°F) or higher, taken rectally?
This would be an axillary temperature of 37.5°C (99.5°F) or higher.
Yes
Temperature at least 38°C (100.4°F) taken rectally
No
Temperature at least 38°C (100.4°F) taken rectally
Do you think your child has a fever?
Did you take your child's temperature?
How high is the fever? The answer may depend on
how you took the temperature.
NOTE: Most people have an average body temperature of about 37°C (98.6°F). But it can vary by a degree or more and still be considered normal. If a low body temperature is the only symptom, it’s usually not something to worry about. But be sure to watch for other symptoms.
High: 40°C (104°F) or higher, oral
High fever: 40°C (104°F) or higher, oral
Moderate: 38°C (100.4°F) to 39.9°C (103.9°F), oral
Moderate fever: 38°C (100.4°F) to 39.9°C (103.9°F), oral
Mild: 37.9°C (100.3°F) or lower, oral
Mild fever: 37.9°C (100.3°F) or lower, oral
How high do you think the fever is?
Moderate
Feels fever is moderate
Mild or low
Feels fever is mild
How long has your child had a fever?
Less than 2 days (48 hours)
Fever for less than 2 days
From 2 days to less than 1 week
Fever for more than 2 days and less than 1 week
1 week or longer
Fever for 1 week or more
Does your child have a health problem or take medicine that
weakens his or her immune system?
Yes
Disease or medicine that causes immune system problems
No
Disease or medicine that causes immune system problems
Does your child have shaking chills or very heavy sweating?
Shaking chills are a severe, intense form of shivering. Heavy sweating means that sweat is pouring off the child or soaking through his or her clothes.
Yes
Shaking chills or heavy sweating
No
Shaking chills or heavy sweating
Do you think you may have a fever?
Did you take your temperature?
How high is the fever? The answer may depend on
how you took the temperature.
NOTE: Most people have an average body temperature of about 37°C (98.6°F). But it can vary by a degree or more and still be considered normal. If a low body temperature is the only symptom, it’s usually not something to worry about. But be sure to watch for other symptoms.
High: 40°C (104°F) or higher, oral
High fever: 40°C (104°F) or higher, oral
Moderate: 38°C (100.4°F) to 39.9°C (103.9°F), oral
Moderate fever: 38°C (100.4°F) to 39.9°C (103.9°F), oral
Mild: 37.9°C (100.3°F) or lower, oral
Mild fever: 37.9°C (100.3°F) or lower, oral
How high do you think the fever is?
Moderate
Feels fever is moderate
Mild or low
Feels fever is mild
How long have you had a fever?
Less than 2 days (48 hours)
Fever for less than 2 days
At least 2 days but less than 1 week
Fever for at least 2 days but less than 1 week
1 week or more
Fever for 1 week or more
Do you have a health problem or take medicine that
weakens your immune system?
Yes
Disease or medicine that causes immune system problems
No
Disease or medicine that causes immune system problems
Do you have shaking chills or very heavy sweating?
Shaking chills are a severe, intense form of shivering. Heavy sweating means that sweat is pouring off you or soaking through your clothes.
Yes
Shaking chills or heavy sweating
No
Shaking chills or heavy sweating
How bad is your throat pain, if 0 is no pain and 10 is the worst pain you can imagine?
8 to 10: Severe
Severe throat pain
5 to 7: Moderate
Moderate throat pain
1 to 4: Mild
Mild throat pain
Is the pain on only one side of your throat?
Yes
Throat pain on one side
No
Throat pain on one side
Does your voice sound hoarse or muffled?
Yes
Hoarse or muffled voice
No
Hoarse or muffled voice
How long have you had the sore throat or other throat problem?
Less than 1 day (24 hours)
Sore throat or other throat problem for less than 24 hours
1 day to 1 week
Sore throat or other throat problem for 1 day to 1 week
Longer than 1 week
Sore throat or other throat problem for more than 1 week
Have you been exposed to someone who may have strep throat?
Yes
Exposed to strep throat
No
Exposed to strep throat
Do you have swollen lymph nodes in your neck?
Yes
Swollen lymph nodes in neck
No
Swollen lymph nodes in neck
Do you have white or green patches or pus on the back of your throat?
Yes
Pus or white or green patches on back of throat
No
Pus or white or green patches on back of throat
Do you have cold symptoms, such as a runny or stuffy nose or drainage from your nose down the back of your throat?
Colds often cause a sore throat. You can usually treat this at home.
Do you have a rash?
Certain illnesses can cause a sore throat and a rash. You may need to be seen sooner if you have both.
Have your symptoms lasted longer than 2 weeks?
Yes
Symptoms for more than 2 weeks
No
Symptoms for more than 2 weeks
Many things can affect how your body responds to a symptom and what kind of care you may need. These include:
- Your age. Babies and older adults tend to get sicker quicker.
- Your overall health. If you have a condition such as diabetes, HIV, cancer, or heart disease, you may need to pay closer attention to certain symptoms and seek care sooner.
- Medicines you take. Certain medicines, such as blood thinners (anticoagulants), medicines that suppress the immune system like steroids or chemotherapy, or natural health products can cause symptoms or make them worse.
- Recent health events, such as surgery or injury. These kinds of events can cause symptoms afterwards or make them more serious.
- Your health habits and lifestyle, such as eating and exercise habits, smoking, alcohol or drug use, sexual history, and travel.
Try Home Treatment
You have answered all the questions. Based on your answers, you may be able to take care of this problem at home.
- Try home treatment to relieve the symptoms.
- Call your doctor if symptoms get worse or you have any concerns (for example, if symptoms are not getting better as you would expect). You may need care sooner.
Symptoms of difficulty breathing can range from mild to severe. For example:
- You may feel a little out of breath but still be able to talk (mild difficulty breathing), or you may be so out of breath that you cannot talk at all (severe difficulty breathing).
- It may be getting hard to breathe with activity (mild difficulty breathing), or you may have to work very hard to breathe even when you're at rest (severe difficulty breathing).
Symptoms of difficulty breathing in a baby or young child can range from mild to severe. For example:
- The child may be breathing a little faster than usual (mild difficulty breathing), or the child may be having so much trouble that the nostrils are flaring and the belly is moving in and out with every breath (severe difficulty breathing).
- The child may seem a little out of breath but is still able to eat or talk (mild difficulty breathing), or the child may be breathing so hard that he or she cannot eat or talk (severe difficulty breathing).
If you're not sure if a child's fever is high, moderate, or mild, think about these issues:
With a high fever:
- The child feels very hot.
- It is likely one of the highest fevers the child has ever had.
With a moderate fever:
- The child feels warm or hot.
- You are sure the child has a fever.
With a mild fever:
- The child may feel a little warm.
- You think the child might have a fever, but you're not sure.
Pain in children under 3 years
It can be hard to tell how much pain a baby or toddler is in.
- Severe pain (8 to 10): The pain is so bad that the baby cannot sleep, cannot get comfortable, and cries constantly no matter what you do. The baby may kick, make fists, or grimace.
- Moderate pain (5 to 7): The baby is very fussy, clings to you a lot, and may have trouble sleeping but responds when you try to comfort him or her.
- Mild pain (1 to 4): The baby is a little fussy and clings to you a little but responds when you try to comfort him or her.
Pain in adults and older children
- Severe pain (8 to 10): The pain is so bad that you can't stand it for more than a few hours, can't sleep, and can't do anything else except focus on the pain.
- Moderate pain (5 to 7): The pain is bad enough to disrupt your normal activities and your sleep, but you can tolerate it for hours or days. Moderate can also mean pain that comes and goes even if it's severe when it's there.
- Mild pain (1 to 4): You notice the pain, but it is not bad enough to disrupt your sleep or activities.
Severe trouble breathing means:
- The child cannot eat or talk because he or she is breathing so hard.
- The child's nostrils are flaring and the belly is moving in and out with every breath.
- The child seems to be tiring out.
- The child seems very sleepy or confused.
Moderate trouble breathing means:
- The child is breathing a lot faster than usual.
- The child has to take breaks from eating or talking to breathe.
- The nostrils flare or the belly moves in and out at times when the child breathes.
Mild trouble breathing means:
- The child is breathing a little faster than usual.
- The child seems a little out of breath but can still eat or talk.
Severe trouble breathing means:
- You cannot talk at all.
- You have to work very hard to breathe.
- You feel like you can't get enough air.
- You do not feel alert or cannot think clearly.
Moderate trouble breathing means:
- It's hard to talk in full sentences.
- It's hard to breathe with activity.
Mild trouble breathing means:
- You feel a little out of breath but can still talk.
- It's becoming hard to breathe with activity.
Certain health conditions and medicines weaken the immune system's ability to fight off infection and illness. Some examples in children are:
- Diseases such as diabetes, cystic fibrosis, sickle cell disease, and congenital heart disease.
- Steroid medicines, which are used to treat a variety of conditions.
- Medicines taken after organ transplant.
- Chemotherapy and radiation therapy for cancer.
- Not having a spleen.
Babies can quickly get dehydrated when they lose fluids because of problems like vomiting or fever.
Symptoms of dehydration can range from mild to severe. For example:
- The baby may be fussy or cranky (mild dehydration), or the baby may be very sleepy and hard to wake up (severe dehydration).
- The baby may have a little less urine than usual (mild dehydration), or the baby may not be urinating at all (severe dehydration).
Severe dehydration means:
- The baby may be very sleepy and hard to wake up.
- The baby may have a very dry mouth and very dry eyes (no tears).
- The baby may have no wet diapers in 12 or more hours.
Moderate dehydration means:
- The baby may have no wet diapers in 6 hours.
- The baby may have a dry mouth and dry eyes (fewer tears than usual).
Mild dehydration means:
- The baby may pass a little less urine than usual.
You can use a small rubber bulb (called an aspirating bulb) to remove mucus from your baby's nose or mouth when a cold or allergies make it hard for the baby to eat, sleep, or breathe.
To use the bulb:
- Put a few saline nose drops in each side of the baby's nose before you start.
- Position the baby with his or her head tilted slightly back.
- Squeeze the round base of the bulb.
- Gently insert the tip of the bulb tightly inside the baby's nose.
- Release the bulb to remove (suction) mucus from the nose.
Don't do this more than 5 or 6 times a day. Doing it too often can make the congestion worse and can also cause the lining of the nose to swell or bleed.
You can get dehydrated when you lose a lot of fluids because of problems like vomiting or fever.
Symptoms of dehydration can range from mild to severe. For example:
- You may feel tired and edgy (mild dehydration), or you may feel weak, not alert, and not able to think clearly (severe dehydration).
- You may pass less urine than usual (mild dehydration), or you may not be passing urine at all (severe dehydration).
Severe dehydration means:
- Your mouth and eyes may be extremely dry.
- You may pass little or no urine for 12 or more hours.
- You may not feel alert or be able to think clearly.
- You may be too weak or dizzy to stand.
- You may pass out.
Moderate dehydration means:
- You may be a lot more thirsty than usual.
- Your mouth and eyes may be drier than usual.
- You may pass little or no urine for 8 or more hours.
- You may feel dizzy when you stand or sit up.
Mild dehydration means:
- You may be more thirsty than usual.
- You may pass less urine than usual.
If you're not sure if a fever is high, moderate, or mild, think about these issues:
With a high fever:
- You feel very hot.
- It is likely one of the highest fevers you've ever had. High fevers are not that common, especially in adults.
With a moderate fever:
- You feel warm or hot.
- You know you have a fever.
With a mild fever:
- You may feel a little warm.
- You think you might have a fever, but you're not sure.
Temperature varies a little depending on how you measure it. For adults and children age 12 and older, these are the ranges for high, moderate, and mild, according to how you took the temperature.
Oral (by mouth) temperature
- High: 40 °C (104 °F) and higher
- Moderate: 38 °C (100.4 °F) to 39.9 °C (103.9 °F)
- Mild: 37.9 °C (100.3 °F) and lower
A forehead (temporal) scanner is usually 0.3° C (0.5° F) to 0.6° C (1° F) lower than an oral temperature
Ear temperature
- High: 40.6 °C (105 °F) and higher
- Moderate: 38.6 °C (101.4 °F) to 40.5 °C (104.9 °F)
- Mild: 38.3 °C (101 °F) and lower
Armpit (axillary) temperature
- High: 39.5° C (103° F) and higher
- Moderate: 37.5 °C (99.5 °F) to 39.4 °C (102.9 °F)
- Mild: 37.4° C (99.4° F) and lower
Certain health conditions and medicines weaken the immune system's ability to fight off infection and illness. Some examples in adults are:
- Diseases such as diabetes, cancer, heart disease, and HIV/AIDS.
- Long-term alcohol and drug problems.
- Steroid medicines, which may be used to treat a variety of conditions.
- Chemotherapy and radiation therapy for cancer.
- Other medicines used to treat autoimmune disease.
- Medicines taken after organ transplant.
- Not having a spleen.
Temperature varies a little depending on how you measure it. For children up to 11 years old, here are the ranges for high, moderate, and mild according to how you took the temperature.
Oral (by mouth), ear, or rectal temperature
- High: 40° C (104° F) and higher
- Moderate: 38° C (100.4° F) to 39.9° C (103.9° F)
- Mild: 37.9° C (100.3° F) and lower
A forehead (temporal) scanner is usually 0.3° C (0.5° F) to 0.6° C (1° F) lower than an oral temperature.
Armpit (axillary) temperature
- High: 39.5° C (103° F) and higher
- Moderate: 37.5° C (99.5° F) to 39.4° C (102.9° F)
- Mild: 37.4° C (99.4° F) and lower
Note: For children under 5 years old, rectal temperatures are the most accurate.
Sudden drooling and trouble swallowing can be signs of a serious problem called epiglottitis. This problem can happen at any age.
The epiglottis is a flap of tissue at the back of the throat that you can't see when you look in the mouth. When you swallow, it closes to keep food and fluids out of the tube (trachea) that leads to the lungs. If the epiglottis becomes inflamed or infected, it can swell and quickly block the airway. This makes it very hard to breathe.
The symptoms start suddenly. A person with epiglottitis is likely to seem very sick, have a fever, drool, and have trouble breathing, swallowing, and making sounds. In the case of a child, you may notice the child trying to sit up and lean forward with his or her jaw forward, because it's easier to breathe in this position.
A baby that is extremely sick:
- May be limp and floppy like a rag doll.
- May not respond at all to being held, touched, or talked to.
- May be hard to wake up.
A baby that is sick (but not extremely sick):
- May be sleepier than usual.
- May not eat or drink as much as usual.
Seek Care Now
Based on your answers, you may need care right away. The problem is likely to get worse without medical care.
- Call your doctor now to discuss the symptoms and arrange for care.
- If you cannot reach your doctor or you don't have one, seek care in the next hour.
- You do not need to call an ambulance unless:
- You cannot travel safely either by driving yourself or by having someone else drive you.
- You are in an area where heavy traffic or other problems may slow you down.
Seek Care Today
Based on your answers, you may need care soon. The problem probably will not get better without medical care.
- Call your doctor today to discuss the symptoms and arrange for care.
- If you cannot reach your doctor or you don't have one, seek care today.
- If it is evening, watch the symptoms and seek care in the morning.
- If the symptoms get worse, seek care sooner.
Call 911 Now
Based on your answers, you need emergency care.
Call 911 or other emergency services now.
Sometimes people don't want to call 911. They may think that their symptoms aren't serious or that they can just get someone else to drive them. Or they might be concerned about the cost. But based on your answers, the safest and quickest way for you to get the care you need is to call 911 for medical transport to the hospital.
Make an Appointment
Based on your answers, the problem may not improve without medical care.
- Make an appointment to see your doctor in the next 1 to 2 weeks.
- If appropriate, try home treatment while you are waiting for the appointment.
- If symptoms get worse or you have any concerns, call your doctor. You may need care sooner.
Mouth and Dental Injuries
Mouth Problems, Non-Injury